Get in Touch With Us
Got a question about something you have read on this site, spotted an offer that has changed, or want to suggest a brand for us to look at? This page explains how to reach the team behind Non Gamstop Casinos and what kind of enquiries we can help with.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it and reply, usually within two working days. If you can, tell us upfront what your message is about — a correction, a question about a specific casino, or general feedback — as this helps us route it to the right person and get back to you quicker.
What We Can Help With
We cover casinos not on GamStop, the welcome offers they run, the games and payment methods available, and how these sites compare with UKGC-licensed alternatives. Common reasons readers get in touch include:
- Questions about a specific listing — if you want more detail on how a brand featured on our best non GamStop casinos page was assessed, ask and we will explain our reasoning.
- Corrections and updates — welcome offers, terms and rankings can change. If something looks out of date, let us know and we will check it.
- Content suggestions — if there is a topic around non GamStop casinos, payment methods, or bonus terms you would like us to cover in more depth, we are happy to hear it.
- General feedback — positive or critical, we read every message and use it to keep the site useful.
- Support needs — if you or someone you know would benefit from guidance around gambling habits, mention this in your message and we will point you towards appropriate independent support services.
What We Cannot Do
We are an independent review and comparison site, not a casino operator, payment processor or customer service desk for any of the brands listed on this site. That means we cannot access your account, process a withdrawal, resolve a dispute over a bonus, or make decisions on behalf of any operator. For account-specific issues, the fastest route is always the support channel offered directly by the casino in question. What we can do is help you understand how an offer works, flag anything that looks off, and point you towards the right questions to ask.
How We Handle Your Message
Every email is reviewed individually. We do not rely on automated replies to close out enquiries — you will hear from someone who has actually read what you sent. Response times sit around two working days under normal circumstances, though this can stretch slightly when volumes are higher. We will not chase you for personal details beyond what is needed to answer your question.
Before You Write to Us
If your question is about which casino to choose, how bonuses and wagering work, or how non GamStop sites compare with UKGC-licensed ones, you may find the answer already covered on our best non GamStop casinos page, which sets out our current rankings and the reasoning behind them. Checking there first can often save you a wait for a reply, but if it does not answer what you need, we are still glad to hear from you directly.
Whatever the reason for getting in touch, thank you for taking the time to visit the site. All contact is welcome, and every message helps us keep our reviews accurate and genuinely useful for readers weighing up their options. Please remember that all gambling activity discussed on this site is intended for adults aged 18 and over.